Case Study 02

Unlocking Trapped Intelligence: 15% Win-Rate Increase via Secure RAG for Competitive Bidding

Client

Global Management Consulting Firm (Anonymous)

Industry

Strategy Consulting / Post-Merger Integration (PMI)

Key Result
+15% Win Rate on Competitive Bids

The Challenge: The High Cost of "Reinventing the Wheel"

In the competitive world of strategy consulting and M&A advisory, speed and depth win mandates. The client faced a recurring inefficiency:

Siloed Expertise: A Partner in London might be writing a pitch on "Supply Chain Resilience" unaware that a team in Singapore delivered a comprehensive project on that exact topic six months prior.

The "Search" Failure: Standard keyword searches were insufficient. Searching for "EV Battery" returned 5,000 documents. The team didn't need a list of files; they needed a synthesis of the firm's best thinking.

Proposal Drag: The inability to quickly access past insights slowed down pitch velocity. In competitive RFP situations, being the first to submit a high-quality, insight-rich proposal is a massive advantage.

The Solution: Semantic Knowledge Retrieval

WorkWise Solutions implemented a bespoke Knowledge Retrieval Engine built on a secure, private cloud infrastructure.

1. Semantic Understanding, Not Keywords
Unlike legacy search tools, this system utilizes vector embeddings to understand semantic intent. A consultant can ask natural questions—such as "What are the primary risks we identified in European EV supply chains in the last 3 years?"—and the system understands the context of "risk" and "supply chain" beyond simple keyword matching.

2. The "Citation" Requirement
To ensure accuracy and trust (critical in consulting), the AI was engineered to provide synthesized citations. Every claim made by the AI includes a direct link to the source document (e.g., "See Slide 14, Project Alpha Deck, 2023"). This allows consultants to verify the data instantly.

3. Enterprise-Grade Security
Given the sensitivity of M&A and client data, WorkWise implemented strict access controls. The RAG system respects existing permission structures—a Junior Associate cannot retrieve documents belonging to a "Confidential" Partner-only partition. We maintained zero-retention policies, ensuring proprietary strategy inputs were never used to train public models.

The Results: The Collective Brain, Activated

The deployment transformed the firm's Business Development (BD) process.

  • Win Rate Improvement: The firm tracked a 15% increase in win rates for competitive bids. Post-win analysis revealed that clients were impressed by the "depth of institutional memory" displayed in the initial pitches.
  • Efficiency Gains: Proposal preparation time dropped by 60%. Partners could now generate a "First Draft" of a pitch deck—complete with relevant case studies and market views—in minutes rather than days.
  • Cross-Pollination: The tool broke down silos. Insights from the "Healthcare" practice began informing the "Consumer Goods" practice, creating novel strategic angles that competitors couldn't match.

"We were sitting on a goldmine of data but using a shovel to dig. This tool gave us an excavator. It remembers every project we've ever done."

— Senior Partner

Ready to unlock your institutional knowledge?

Schedule a Consultation